Extensions
  • Privileged access management
  • PAM360

Zendesk for Endpoint Central

Track and resolve issues on the Zendesk console through asset linking, automated patch deployment, remote control, and more

Built for: Endpoint Central Developed by: ManageEngine
  ( 0 )

Endpoint Central provides a unified management and security solution that helps to manage and secure endpoints from a central location. Zendesk, on the other hand, is a customer service solution designed to cater to the multifaceted sides of businesses in today's world. The Zendesk - Endpoint Central (formerly Desktop Central) integration yields a plethora of enterprise IT management features that aims to save time and boost productivity of IT Support engineers.

Key Features:

  • Automate patch management, uninstall blacklisted applications, and secure USB devices.
  • Transfer files, invite another technician, and initiate a chat, voice, or video call, and record sessions.
  • Map Endpoint Central and Zendesk assets to view comprehensive asset details from tickets.
  • Leverage a wide range of power saving schemes to remotely lock, shut down, restart, hibernate, and wake computers.

Tags

Deployment type On Premise
Published date Dec 24, 2024
Version 1.1
Category IT and Help Desk
Pricing Free
Vendor Website

Compatible Editions

  • Enterprise

This app is published in accordance with Marketplace review process. Click here to know more.

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