Endpoint Central provides a unified management and security solution that helps to manage and secure endpoints from a central location. Zendesk, on the other hand, is a customer service solution designed to cater to the multifaceted sides of businesses in today's world. The Zendesk - Endpoint Central (formerly Desktop Central) integration yields a plethora of enterprise IT management features that aims to save time and boost productivity of IT Support engineers.
Key Features:
Automate patch management, uninstall blacklisted applications, and secure USB devices.
Transfer files, invite another technician, and initiate a chat, voice, or video call, and record sessions.
Map Endpoint Central and Zendesk assets to view comprehensive asset details from tickets.
Leverage a wide range of power saving schemes to remotely lock, shut down, restart, hibernate, and wake computers.
Zoho Corporation 4141 Hacienda Drive, Pleasanton, CA 94588
As the IT management division of Zoho Corporation, ManageEngine prioritizes flexible solutions that work for all businesses, regardless of size or budget.
ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 120+ award-winning products and free tools cover everything your IT needs. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.
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Hello,
I would recommend you to try Zendesk for Endpoint Central. It would add a lot more value to your Endpoint Central account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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