Desktop Central for ManageEngine ServiceDesk Plus

Go beyond tickets. Manage desktops.

Desktop Central integrates with ServiceDesk Plus to simplify desktop management and help desk management activities from a single console.

PATCH MANAGEMENT

Scan computers, fetch details on missing patches, calculate system health, and automate installation of Windows, Mac, and third-party patches.
SOFTWARE DEPLOYMENT

Deploy software applications to users, resolve help desk tickets in a single click, and install or uninstall commercial and free software applications from managed computers.

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INVENTORY

Integrate asset data from Desktop Central to ServiceDesk Plus and fetch advanced and accurate details on all the hardware and software assets in your enterprise.

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Create requests from ServiceDesk Plus to SupportCenter Plus and track them.

Automate selection of approvers and creation of rules in ServiceDesk Plus.

Collaborate with IT peers and resolve tickets.