Extensions
  • Privileged access management
  • PAM360

TeamViewer

TeamViewer extension with ServiceDesk Plus Cloud allows technicians to provide real-time support to requesters.

Built for: ServiceDesk Plus Developed by: ManageEngine
  ( 0 )

Using the regular remote session via TeamViewer extension, the technicians can gain access to devices with a display like a workstation or mobile phone and fix any issues with them. On the other hand, technicians can use pilot sessions to provide support for devices that do not have display units like network devices, printers, etc by using image streaming via a mobile camera.

Key Features:

  • Real-time support to end-user and requesters via TeamViewer
  • Pilot sessions right within ServiceDesk Plus Cloud.
  • One-click install and authorization.
  • Save and access session record links via ServiceDesk Plus Cloud.

Tags :

Deployment type Cloud
Published date Aug 7, 2024
Version 1.1
Category IT and Administration
Pricing Free
Vendor Website

Compatible Editions

  • Enterprise

This app is published in accordance with Marketplace review process. Click here to know more.

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