Slack integration enables users to access the modules of ServiceDesk Plus from within their Slack accounts. Users need to maintain only a single interface, Slack, to collaborate and also manage help desk tasks. Users can log requests, view request updates, and perform many other operations by using slash commands.
Please note, this works only on the cloud version of ServiceDesk Plus.
Zoho Corporation 4141 Hacienda Drive, Pleasanton, CA 94588
As the IT management division of Zoho Corporation, ManageEngine prioritizes flexible solutions that work for all businesses, regardless of size or budget.
ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 120+ award-winning products and free tools cover everything your IT needs. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.
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Hello,
I would recommend you to try Slack. It would add a lot more value to your ServiceDesk Plus account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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