PAM360 integrates with ServiceDesk Plus Cloud to streamline privileged access management within your IT service management workflows. Integrating PAM360 with ServiceDesk Plus Cloud ensures granular, role-based access to technicians that grant just-enough permissions to launch secure access to critical assets.
This integration also facilitates swift resolution of incidents and major infrastructural changes by providing one-click, direct access to remote sessions (RDP, Telnet, and SSH) directly from the service desk console, by auto-fetching credentials from PAM360. Once the designated tasks are completed, access privileges will automatically be revoked, leaving them with the default permissions.
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I would recommend you to try PAM360 extension for ServiceDesk Plus Cloud. It would add a lot more value to your ServiceDesk Plus account.
You can install the app in just two easy steps. Click on 'Install now' button.
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