PAM360 integrates with ServiceDesk Plus Cloud to streamline privileged access management within your IT service management workflows. Integrating PAM360 with ServiceDesk Plus Cloud ensures granular, role-based access to technicians that grant just-enough permissions to launch secure access to critical assets.
This integration also facilitates swift resolution of incidents and major infrastructural changes by providing one-click, direct access to remote sessions (RDP, Telnet, and SSH) directly from the service desk console, by auto-fetching credentials from PAM360. Once the designated tasks are completed, access privileges will automatically be revoked, leaving them with the default permissions.
Zoho Corporation 4141 Hacienda Drive, Pleasanton, CA 94588
As the IT management division of Zoho Corporation, ManageEngine prioritizes flexible solutions that work for all businesses, regardless of size or budget.
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I would recommend you to try PAM360 extension for ServiceDesk Plus Cloud. It would add a lot more value to your ServiceDesk Plus account.
You can install the app in just two easy steps. Click on 'Install now' button.
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