Extensions
  • Privileged access management
  • PAM360

ManageEngine ServiceDesk Plus - ServiceNow Ebonding Connector

Efficient ticket synchronization between ManageEngine ServiceDesk Plus and ServiceNow

Built for: ServiceDesk Plus Developed by: Erasmith Technologies Pvt ltd
  ( 0 )

Hyphen provides a seamless bi-directional integration between ManageEngine ServiceDesk Plus and ServiceNow, facilitating the synchronization of incidents, problems, service requests, and change requests between the two platforms. This integration enables real-time communication and data flow, allowing teams using different ITSM platforms to collaborate effectively and eliminate manual processes.

Notes: Based on customer requirements, both on-premises and cloud solutions can be provided. Installation steps and procedures may vary depending on the level of customization. For further assistance, please contact us.

Key Features:

  • Bi-directional sync: Automatically sync incidents, problems, service requests, and change requests between ManageEngine and ServiceNow.
  • Customizable data filtering: Control what data gets synchronized with customizable filters.
  • Advanced field mapping: Map standard, custom, and lifecycle fields between both platforms.
  • Real-time updates: Ensure changes in one platform are reflected in the other in real time.

Tags

Deployment type Cloud
Published date Dec 31, 2024
Version 1.0
Category Incident Management
Pricing Paid
Vendor Website

Compatible Editions

  • Enterprise

This app is published in accordance with Marketplace review process. Click here to know more.

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