Using this extension, technicians can associate and track Jira issues and projects across Requests, Problems, Changes, and Releases modules. This allows the technical support team and the in-house development team to exchange information on the reported issues, collaborate, and work more effectively.
Key Features:
Associate Jira issues and projects across Requests, Problems, Changes, and Releases modules.
Create Jira Issues directly from ServiceDesk Plus Cloud.
Track Jira Issue details such as subject, priority, status, and assignee in the Requests module.
Sync notes and comments between ServiceDesk Plus modules and Jira Issues.
Zoho Corporation 4141 Hacienda Drive, Pleasanton, CA 94588
As the IT management division of Zoho Corporation, ManageEngine prioritizes flexible solutions that work for all businesses, regardless of size or budget.
ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 120+ award-winning products and free tools cover everything your IT needs. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.
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Hello,
I would recommend you to try Jira. It would add a lot more value to your ServiceDesk Plus account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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