Extensions
  • Privileged access management
  • PAM360

Dynatrace

Manage incident requests in ServiceDesk Plus Cloud when a problem is logged in Dynatrace.

Built for: ServiceDesk Plus Developed by: ManageEngine
  ( 0 )

Dynatrace is a software intelligence-monitoring platform used to simplify enterprise cloud complexity. When an issue is identified in a software environment, a problem is created in Dynatrace. The Dynatrace extension then creates an incident request in ServiceDesk Plus Cloud.

Key Features:

  • Manage problems in your organization from a unified console.
  • Troubleshoot problems and update comments in Dynatrace from ServiceDesk Plus Cloud.
  • Associate Dynatrace incident requests with related incidents logged in ServiceDesk Plus Cloud.
  • Pinpoint the root cause of problems quickly using Davis®, Dynatrace's AI agent.

Tags :

Deployment type Cloud
Published date Jun 18, 2023
Version 1.1
Latest Released date Sep 18, 2024
Category IT and Administration
Pricing Free
Vendor Website

Compatible Editions

  • Enterprise

This app is published in accordance with Marketplace review process. Click here to know more.

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