Confluence is a web-based corporate knowledge base application. Users can create articles and share them with their teams. The Confluence extension can be used to fetch contextual solution articles from Confluence and bring them into ServiceDesk Plus Cloud based on keywords used in the support request.
Zoho Corporation 4141 Hacienda Drive, Pleasanton, CA 94588
As the IT management division of Zoho Corporation, ManageEngine prioritizes flexible solutions that work for all businesses, regardless of size or budget.
ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 120+ award-winning products and free tools cover everything your IT needs. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimize your IT.
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Hello,
I would recommend you to try Confluence. It would add a lot more value to your ServiceDesk Plus account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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