Bright Pattern’s AI-powered Omnichannel Communication Interaction Platform enables your ManageEngine solution to communicate on all voice and digital channels (chat/SMS/MMS/email/messengers) while providing automated incident creation and resolution, status updates, notifications, automated password reset, and automated routing of all communications. Bright Pattern increases the return on investment of your ManageEngine solution by enabling communication on any channel, while also improving employee performance and customer satisfaction. Bright Pattern is the number one rated platform, with the fastest deployment time in the industry, and has over 500 customers worldwide.
6800 Koll Center Parkway, Suite 220 Pleasanton, CA 94566
Bright Pattern provides cloud contact center software that integrates with your ManageEngine solution to provide advanced communications via voice and digital channels, while also providing automated password reset, incident creation, ticket updates, and much more!
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I would recommend you to try Bright Pattern Omnichannel. It would add a lot more value to your ServiceDesk Plus account.
You can install the app in just two easy steps. Click on 'Install now' button.
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