sap

SAP for ServiceDesk Plus Connector

Error reporting from SAP made easy

Average: 3 (5 votes)

ServiceDesk Plus Connector for SAP makes it easy to report errors from SAP. You can create incidents in ServiceDesk Plus directly from the SAP user interface where the error occurs. The program attaches all relevant information to the incident automatically (system, program, user, authorization, business data, and screenshot). End users and business analysts benefit when tickets are created quickly. The developer's tasks become easy because a lot of runtime information is automatically included in each ticket.

  • CREATE INCIDENTS DIRECTLY FROM SAP

    Use the system menu to create an incident in ServiceDesk Plus.

  • ADD YOUR OWN SERVICEDESK FIELDS

    You can add your own fields to the lower part of the screen.

  • AUTOMATIC CREATION OF INCIDENTS

    The incident is created in ServiceDesk Plus. All fields are populated and files are attached. A screenshot and a PDF contain all information about the affected system, program, and user.

MEDIA

SIMILAR PLUGINS

Skype for Business adapter for ServiceDesk Plus

Skype for Business adapter for ServiceDesk Plus

Leverage the power of communication to take your help desk experience to the next level.

JIRA for ServiceDesk Plus

 JIRA for ServiceDesk Plus

Register issues in JIRA and ServiceDesk Plus simultaneously.

Transmission protocol for assets in ServiceDesk Plus

MWT Solutions

Dedicated protocol prepared for predefined assets.

PRICING

Pricing is based on the number of users.

VERSIONS

  • Developer

    STA Consulting

  • Integrates with

    Version 1.0


INSTALLATION STEPS

Import the SAP transport files into your system and customize them. Refer to the detailed installation guide delivered with the product.

FAQ

  • What are the system requirements for your add-ons?

  • Should I modify of my SAP system for your products?

  • Will I get upgrades for the products I purchase?

  • What kind of support do you offer?

  • How are your products delivered?