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Desktop Central for ManageEngine ServiceDesk Plus
Go beyond tickets. Manage desktops.
Desktop Central integrates with ServiceDesk Plus to simplify desktop management and help desk management activities from a single console.
Scan computers, fetch details on missing patches, calculate system health, and automate installation of Windows, Mac, and third-party patches.No Screenshot Available
Deploy software applications to users, resolve help desk tickets in a single click, and install or uninstall commercial and free software applications from managed computers.
Integrate asset data from Desktop Central to ServiceDesk Plus and fetch advanced and accurate details on all the hardware and software assets in your enterprise.
Please visit this link: https://store.manageengine.com/desktop-central/
Desktop Central Version 8
Prerequisites and integration steps vary for each integration feature. The following links will guide you through the integration:
- Authenticating the integration
- Integrating asset data with ServiceDesk Plus
- Automatically log help desk requests as tickets in ServiceDesk Plus
- Include software install/uninstall option under the Actions menu of a help desk request in ServiceDesk Plus
- Make a complete UI integration between ServiceDesk and Desktop Central