Search, Plug-in, Enhance
Comaround for ServiceDesk Plus
Search, read, and share help desk knowledge.
The Comaroundzero knowledge base and ServiceDesk Plus integration provides thorough and detailed information about ServiceDesk Plus usage. This integration module enables users not only to work within ServiceDesk Plus, but also search, read, and share knowledge from Comaroundzero.
The Search option allows users to find desired information quickly from the entire knowledge base.
SELF SERVICE PORTAL
The self-service portal in ServiceDesk Plus makes it possible for users to search the Comaround knowledge base as well as ServiceDesk Plus solutions when creating a ticket.No Screenshot Available
ATTACH FILES AND CREATE CONTENT
This feature enables you to attach the solution link in the resolution of a ticket. Support agents can write articles in Comaround inside ServiceDesk Plus.No Screenshot Available
ServiceDesk Plus 9.0+
- Stop ServiceDesk Plus.
- Install the MEPlugins package.
- Start ServiceDesk Plus.
- Apply license for Comaround Connector.