Comaround Integration

Comaround for ServiceDesk Plus

Search, read, and share help desk knowledge.

Average: 3.5 (6 votes)

The Comaroundzero knowledge base and ServiceDesk Plus integration provides thorough and detailed information about ServiceDesk Plus usage. This integration module enables users not only to work within ServiceDesk Plus, but also search, read, and share knowledge from Comaroundzero.

  • SEARCH KBASE

    The Search option allows users to find desired information quickly from the entire knowledge base. 

  • SELF SERVICE PORTAL

    The self-service portal in ServiceDesk Plus makes it possible for users to search the Comaround knowledge base as well as ServiceDesk Plus solutions when creating a ticket.

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  • ATTACH FILES AND CREATE CONTENT

    This feature enables you to attach the solution link in the resolution of a ticket. Support agents can write articles in Comaround inside ServiceDesk Plus.

    No Screenshot Available

SIMILAR PLUGINS

Desktop Central for ManageEngine ServiceDesk Plus

Go beyond tickets. Manage desktops.

Dynamic approvals for the first stage in ServiceDesk Plus.

Automate selection of approvers and creation of rules in ServiceDesk Plus.

Shifting SLA for service requests in ServiceDesk Plus

Automate change of ServiceDesk Plus ticket SLA when given conditions are fulfilled.

VERSIONS

  • Developer

    UDK

  • Integrates with

    ServiceDesk Plus 9.0+


INSTALLATION STEPS

  • Stop ServiceDesk Plus.
  • Install the MEPlugins package.
  • Start ServiceDesk Plus.
  • Apply license for Comaround Connector.