Leverage the power of communication to take your help desk experience to the next level.

Create and manage SupportCenter Plus requests directly from Microsoft Outlook.

Search, read, and share help desk knowledge.

Get real-time customer feedback based on the Net Promoter Score.

A mobility platform for managing assets on the field.

A network fault management system to automate creation and assigning of trouble tickets.

Create and manage ServiceDesk Plus requests directly from Microsoft Outlook.

Advanced service analytics at your finger tips.

Monitor and manage assets in the network.

With this connector you can easily update information, status, notes, and attachments from one system to another – both ways!

Go beyond tickets. Manage desktops.

Collaborate with IT peers and resolve tickets.

Dedicated protocol prepared for predefined assets.

Create requests from ServiceDesk Plus to SupportCenter Plus and track them.

Smart SelfService as an alternative for the classic self-service portal approach

Restore functions unavailable for static web pages in the ServiceDesk Plus self-service portal.

Automate change of ServiceDesk Plus ticket SLA when given conditions are fulfilled.

Automate selection of approvers and creation of rules in ServiceDesk Plus.

Get the description of a service in the request template

This app provides a mechanism to enable automatic ticket resolution

Unify insights by analyzing data from different sources.

Manage Active Directory users from your help desk tool.

This plugin improves and upgrades the possibilities of presenting surveys in ServiceDesk Plus.

Error reporting from SAP made easy